Shipping policy

Last Updated: 

Thank you for shopping with Royal Jewelry This shipping policy outlines everything you need to know about the shipping process for our store.

Shipping Destinations

We currently ship to the following locations:

  • Domestic Canada
  • Select international locations

If your country or region isn’t listed during checkout, please contact us at [support email] for assistance.

Shipping Costs

  • Standard Shipping:  Free for orders over $100.
  • Express Shipping:  Calculated at checkout
  • Any applicable shipping fees will be displayed at checkout before payment confirmation.

Processing Time

Orders are processed within 1-3 business days. Please note that this excludes weekends and public holidays.

Once your order is processed, you’ll receive a confirmation email with tracking details.

Estimated Delivery Times

  • Domestic Shipping: Estimated timeframe, e.g., 4- 7 business days
  • International Shipping: Estimated timeframe, e.g., 7-21 business days

Please note that these are estimated timeframes, and delays may occur due to factors outside our control, such as customs or weather conditions.

Order Tracking

All shipped orders will include tracking information. You will receive a tracking number via email as soon as your order is dispatched.

You can use this tracking number to follow your shipment directly on [Shipping Carrier’s website] or via the tracking link provided.

Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or restricted regions. If an issue arises with your shipping address, we will contact you promptly.

Duties & Taxes

For international orders, please note:

  • Duties and taxes may apply depending on your country’s customs regulations.
  •  Royal Jewels is not responsible for covering these fees, which must be paid by the recipient at the time of delivery.

Delayed or Lost Shipments

If your order hasn’t arrived within the estimated timeframe, please reach out to us at [support email]. Our team will work with the shipping carrier to resolve the issue promptly.

For lost shipments, [Your Store Name] will replace the item(s) after the carrier has concluded its investigation.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:
Email: benfungai057@gmail.com
Phone: 519 702 5891

Thank you for choosing  Royal Jewels. We’re committed to providing you with a seamless shopping experience!